Thursday, 31 July 2014

FCC Letter to Verizon Wireless over throttling unlimited LTE users


On July 25th, 2014 Verizon Wireless announced they would throttle the top 5% of unlimited data users on their 4G LTE network. The FCC didn’t take to kindly to the statement that if a customer was affected by throttling they could switch to a shared package causing customers to pay more, but does nothing to help with congestion regardless of the plan type. FCC Chairman Tom Wheeler just wrote a letter to Verizon Wireless President and CEO Daniel S. Mead to get some answers. Below is a copy of the letter written and the questions Mr. Wheeler would like answered.

“Mr. Daniel S. Mead

Presidentand CEO

Verizon Wireless

One Verizon Way

Basking Ridge, NJ 07920

Dear Mr. Mead:

I am deeply troubled by your July 25, 2014 announcement that Verizon Wireless intends to slow down some customers' data speeds on your 4G LTE network starting in October 20 14.1 Your website explained that this was an extension of your "Network Optimization" policy, which, according to your website, applies only to customers with unlimited data plans. Specifically, Verizon Wireless "manage Es] data connection speeds for a small subset of customers - the top 5% of data users on unlimited data plans" in places and at times when the network is experiencing high demand.2 Verizon Wireless describes its "Network Optimization" as "network management."3

"Reasonable network management" concerns the technical management of your network; it is not a loophole designed to enhance your revenue streams. It is disturbing to me that Verizon Wireless would base its "network management" on distinctions among its customers' data plans, rather than on network architecture or technology. The Commission has defined a network management practice to be reasonable "if it is appropriate and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service."4 Such legitimate network management purposes could include: ensuring network security and integrity, including by addressing traffic that is harmful to the network; addressing traffic that is unwanted by end users (including by premise operators), such as by providing services or capabilities consistent with an end user's choices regarding parental controls or security capabilities; and reducing or mitigating the effects of congestion on the network.5 I know of no past Commission statement that would treat as "reasonable network management" a decision to slow traffic to a user who has paid, after all, for "unlimited" service.

Accordingly, please provide me with responses to the following questions:

  1. What is your rationale for treating customers differently based on the type of data plan to which they subscribe, rather than network architecture or technological factors? In particular, please explain your statement that, "If you're on an unlimited data plan and are concerned that you are in the top 5% of data users, you can switch to a usage-based data plan as customers on usage-based plans are not impacted."6
  2. Why is Verizon Wireless extending speed reductions from its 3G network to its much more efficient 4G LTE network?
  3. How does Verizon Wireless justify this policy consistent with its continuing obligations under the 700 MHz C Block open platform rules, under which Verizon Wireless may not deny, limit, or restrict the ability of end users to download and utilize applications of their choosing on the C Block networks; how can this conduct be justified under the Commission 's 2010 Open Internet rules, including the transparency rule that remains in effect?”

Last Updated ( Thursday, 31 July 2014 )
Wednesday, 30 July 2014

CloudGate Universe Redesign Coming


Option is  excited to announce that when you are back from your summer holiday they’ll be launching a completely redesigned CloudGate Universe. Option’s team has created a new look and functionality of the CloudGate Universe and  had only one thing in mind when they started this redesign – you. Overall, menus and navigation will be hugely simplified with clear sections. Soon, you can do whatever you want even faster! Based on customer feedback here is a selection of the most important changes in the new CloudGate Universe:

Simpler to use:

  • Completely redesigned layout – simple and easy to use with a strong focus on relevant content.
  • Easy to find, understand and install available software - for example all new features in each firmware can be accessed via CloudGate Universe.
  • Refreshed documentation section so you can easily find what you are looking for.
  • Simplified signup process for new customers.
  • Search for any device by serial number or device name.
  • A status indicator for each device, so you can quickly see whether a device has checked-in.

Lower data consumption:

  • The data usage for a CloudGate device, when doing a check-in to CloudGate Universe will be reduced to approximately 1Kb when no changes are required. This means that you can set devices to check in everyday with only ~30Kb of data consumption per month.
Large Option CloudGate Deployment? Request a formal quote

Last Updated ( Wednesday, 30 July 2014 )
Friday, 25 July 2014

Verizon Wireless Confirms They Will Throttle Unlimited LTE Service

We’ve had this question posed by a lot of our customers - mainly those still fortunate enough to be grandfathered in on an unlimited data plan with 4G service. It wasn’t until now however, that we have a definite answer. Verizon Wireless admitted back in 2011 that they were going to be throttling 3G unlimited data plans, but they were clever and called it ‘Network Optimization’ instead. Not just a fancy term for throttling, Network Optimization more specifically means that if you’re using too much data and are connected to a congested cell site, your speeds will be much slower in comparison to someone using a 4G device on a limited data plan.

Quoting from Verizon’s official statement...

"Starting in October 2014, Verizon Wireless will extend its network optimization policy to the data users who: fall within the top 5 percent of data users on our network, have fulfilled their minimum contractual commitment, and are on unlimited plans using a 4G LTE device. They may experience slower data speeds when using certain high bandwidth applications, such as streaming high-definition video or during real-time, online gaming, and only when connecting to a cell site when it is experiencing heavy demand."

According to a Verizon FAQ, people who use 4.7GB or more per month fall in the top 5%.

Verizon claims this isn't "throttling" because it doesn't happen 100 percent of the time. Another excerpt from the FAQ explains this more...

"No, this is not throttling. The difference between our Network Optimization practices and throttling is network intelligence. With throttling, your wireless data speed is reduced for your entire cycle, 100 percent of the time, no matter where you are. Network Optimization is based on the theory that all customers should have the best network possible, and if you’re not causing congestion for others, even if you are using a high amount of data, your connection speed should be as good as possible. So, if you’re in the top 5 percent of data users, your speed is reduced only when you are connected to a cell site experiencing high demand. Once you are no longer connected to a site experiencing high demand, your speed will return to normal. This could mean a matter of seconds or hours, depending on your location and time of day."

This may very well pose a new question - If customers are throttled on congested sites, does Verizon make up for it somehow when NOT connected to a congested site? My assumption is no. If Verizon only needs to limit data speeds on the most congested sites, why impose limits on data use when users connect to the sites that aren't congested, or at all?

Some longtime Verizon customers still have unlimited data plans and have even been offered 4G service from a 3G only plan - something that never seemed to happen until more recently. Most customers of course are being pushed to limited packages and for new customers an unlimited package is never even offered. A recent survey found that "A little less than 22 percent of Verizon customers have an unlimited data plan, compared with 44 percent for AT&T and 78 percent for both Sprint and T-Mobile," according to Re/code. Verizon has monetized its data caps successfully, charging users the highest bills of any major carrier in the country.

Last Updated ( Friday, 25 July 2014 )
Thursday, 24 July 2014

CloudCam, Now with Dropbox Support and New Mac Software!

Have you ever wanted to use a remote camera, but have been concerned with how difficult the setup may be? Now, imagine a camera that you can have up and running in a few minutes anywhere in the world! There is nothing else on the market that offers a hassle free setup like you get with a CloudCam. You don't need ANY networking knowledge to setup a CloudCam and can easily deploy them anywhere you have internet access, with virtually any router! You can even use the CloudCam with cellular internet providers without the need for a costly static IP address!

cloudcam dropbox.jpg

(CloudCam HD Pan/Tilt)

The CloudCam has always been capable of recording to multiple different video sources. The options until today included: SD card recording with the built in card reader, recording to a PC with the free CamView software, manually recording to an iOS or Android device with the mobile application, or sending files over the LAN to a NAS (network attached storage). With the latest firmware updates to the CloudCam, automatic video recording to Dropbox is now possible!

Dropbox is an online, cloud based storage provider. From anywhere in the world you have an internet connection, you can log into your dropbox to view or share files of any type. Creating a Dropbox account is free, and you get 2GB of free storage with options to pay for more. Once you have created your Dropbox account, you’ll need to ensure your CloudCam is running on the latest firmware.

Once you've upgraded, log into the CloudCam web interface and sign into your account. Set how you want the camera to record, circular recording or scheduled, and you are set! The CloudCam now uploads video in 5 minute blocks for easy viewing! Once on the cloud you can download and play with the CamPlay software for PC, or play with other media players like VLC and Windows Media! Limits can be assigned to how much storage can be used on Dropbox as well.

(Dropbox Cloud Storage settings)

There are a few things to consider though while using the new Dropbox feature. Free accounts on Dropbox again are only 2GB in size. You can set the camera to circular record where it is constantly deleting and overwriting the old video to overcome this, but you don’t have any longer term records this way. Also, if you are using the CloudCam HD models, the video files are MUCH larger in size. At its maximum resolution, the CloudCam HD records files just over 700MB per HOUR. On a land line internet connection, DSL may struggle to keep up, but high speed cable shouldn’t be a problem. CloudCam users though who have a cellular internet connection… unless you have unlimited and great bandwidth, this should be avoided. In barely half a day, a 5GB data plan can be used. You can of course adjust the camera resolution and frame rate, but with that you sacrifice quality which may not be desirable depending on use.

cloudcam dropbox bandwidth

(1 hour data usage on the CloudCam HD uploading to Dropbox)

Also on the list of CloudCam upgrades is the Mac CamView software. With a fresh new interface that mirrors the existing iPad application, CamView for Mac just became a lot more user friendly. Simple menus to access camera settings and controls, the option to add cameras (without confusing hidden keyboard shortcuts), and stability improvements for the newer HD models are all included with this new version. Each camera has simple 1 click buttons to turn the video feed on and off, record video, take snapshots, and enable and disable audio on compatible models.

(CamView for Mac, with a major software overhaul)

3Gstore has created new Tip Sheets for our online Support Portal detailing the instructions on how to update your CloudCam firmware, as well as how to enable and use the Dropbox feature. Existing and new customers can log into the Support Portal from, by clicking the ‘Log In’ link at the top of the page. Don’t know or forgot your password? Just hit the ‘Forgot Password’ link and we’ll e-mail you a temporary password right away!

Screen Shot 2014-07-23 at 4.53.15 PM.png

(3Gstore CloudCam Playlist)

Overall the new Dropbox feature is a great addition to the already impressive recording options that new and existing CloudCam owners can use, and the recording options are just a small selection of the much larger feature set found on the Cloudcam. For more information on the CloudCam, visit 3Gstore . To see the CloudCam in action, visit our YouTube channel for an overview of the different models, side by side video comparisons, and a look at the mobile application.


Related Links


Last Updated ( Friday, 25 July 2014 )
Tuesday, 22 July 2014

Peplink is now offering InControl 2 Subscriptions



Peplink has simplified the process in order to get connected to their cloud based management platform called InControl 2. This service is included free of charge for the first year and is now available in one or two year subscriptions. Previously the only way to renew InControl service was to add warranty service, but some customers didn’t want extended warranty coverage and only needed the InControl 2 subscription. Starting now customers can purchase a 1/yr InControl 2 for $25.00 annually or go with a 2/yr subscription for $40, which works out to $20 per year. InControl 2 allows you to centrally manage all your Peplink/Pepwave devices by updating configurations, getting real time analytics, GPS fleet tracking and more!

Large Peplink/Pepwave Deployment? Request a formal quote

Last Updated ( Tuesday, 22 July 2014 )
Friday, 18 July 2014

Dell Now Accepts Bitcoin

In an early morning tweet from Michael Dell, Dell is now accepting Bitcoin as a payment method. By partnering with Coinbase to power the transactions, Dell just became the largest E-commerce company to accept Bitcoin. Dell now sits with other sites like Overstock and Amazon in supporting alternative digital currencies.


Did you know 3Gstore also accepts Bitcoin for payments? Bitcoin payment is extremely simple. If you already have a wallet setup and Bitcoin ready to spend, simply place your order and slect that payment method at checkout. You'll be prompted to scan a QR code or manually type in an address for payment, and your order is complete within seconds!

Watch our helpful video below showing just how easy it is to make a purchase with Bitcoin on 3Gstore!

Click HERE to Visit the 3Gstore Bitcoin Page!


Last Updated ( Friday, 18 July 2014 )
Thursday, 17 July 2014

Remote Power Switch Comparison

Looking at the Remote Power Switches, but you are not sure what model works best for you? Watch our latest video comparing the 1 Outlet and 2 Outlet Switches, or check out our handy comparison chart below!

Read our FULL REVIEW of the Single Outlet Remote Power Switch HERE and the 2 Outlet Remote Power Switch HERE!


* Windows Only

**E-Mail Notifications, Event Logging, Full Control Over Websites to Ping, Health Check Intervals, and Reset Delays.

 Click HERE to order the IP Switch from 3Gstore!

Last Updated ( Thursday, 17 July 2014 )

EVDO News, Tips, Products, Reviews, Verizon and Sprint Experts.
Welcome to the #1 source for EVDO Information. Search our EVDO forums, read our EVDO Blogs, check EVDO coverage and when ready, buy your EVDO products from us, your EVDO Experts. Call us @ 1-866-3GSTORE.
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