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Thursday, 23 October 2014

3Gstore.com is Mobile Friendly!

Did you that 3Gstore.com has a mobile friendly site? We wanted to make it easier for our customers to access our web page on the go. No need to download an app that you then need to update regularly. Just pull up a web browser on your iOS or Android device and simply type in 3gstore.com!

Want to access a specific item? Click Search, then type in the shortcut # + the item number (i.e. #4136) and the product page comes right up.

Want to access your saved 3Gstore shopping cart? Click Search, then type in the shortcut c + your cart number (i.e. c1234) and your shopping cart will load.

You can also log into your 3Gstore account to change/update your information, check past orders, and access our Support Portal for available documents on the products you’ve purchased!


 




Last Updated ( Thursday, 23 October 2014 )
 
Wednesday, 22 October 2014

Single Outlet IP Switch Firmware Upgrade

The Single Outlet IP Switch is designed to automatically check if the network connection is online. Should the internet connection go down, the outlet is designed to automatically power-cycle. Users can also remotely turn on/off/reset the outlet via the Android/iOS App or the User Interface (web browser) or schedule timed on/off/resets - See more at: http://3gstore.com/product/4186_single_outlet_remote_power_switch.html#sthash.QmXTnWAu.dpuf

The Single Outlet IP Switch is designed to automatically check if a network connection is online. Should an internet connection go down, the outlet is designed to automatically power-cycle equipment like routers and modems. Users can also remotely turn on/off/reset the outlet via the Android/iOS App or the User Interface (web browser) or schedule timed on/off/resets.

The Single Outlet IP Switch has a new firmware upgrade available, which adds some new features, improves existing features, and adds some new functionality. Switch firmware has been upgraded to EZS.4811, so if you are on a previous version it may be time to update.

Firmware Notes-

  • Added Day Light Savings function
  • New option to add switches to the mobile application by QR code instead of ID (applies to new outlets with QR labels)
  • Max Ping Delay has been increased from 60 seconds to 1 day
  • Added a Reset option in the schedule (previous options were On or Off making it impossible to remotely reboot a modem/router since the Off command would prevent any internet access to turn th swtich back on)

On top of the additions of functionality, Web UI improvements have been made-

  • New option to manually assign a single Ping Address with option to TCP or Ping. Leaving this blank lets the outlet ping its predefined addresses.
  • New option to set a username and password to protect access to the Web GUI. Prevents unwanted access to the switch where previously it was open access on the local network.

singleoutletuiimprovement.png
(password protection, and daylight savings options)

Other generic bug fixes and UI improvemnts have been addressed in this update as well. This firmware is considered a MAJOR UPDATE and it will factory reset a majority of the setting on a switch including the IP address settings and schedules, however app users will not be cleared. Be sure to know the settings you'll need on your switch before you upgrade so you can re apply them after.

Firmware updates on the Single Outlet IP Switch are all handled through the iOS or Android application. You must first ensure you are running the latest version of the ezOutlet software on your phone before you do an upgrade. Upgrading is completed by following the steps outlined in the application, and we also have a video below showing the firmware upgrade process.


Related Links
The Single Outlet IP Switch is designed to automatically check if the network connection is online. Should the internet connection go down, the outlet is designed to automatically power-cycle. Users can also remotely turn on/off/reset the outlet via the Android/iOS App or the User Interface (web browser) or schedule timed on/off/resets - See more at: http://3gstore.com/product/4186_single_outlet_remote_power_switch.html#sthash.QmXTnWAu.dpuf
The Single Outlet IP Switch is designed to automatically check if the network connection is online. Should the internet connection go down, the outlet is designed to automatically power-cycle. Users can also remotely turn on/off/reset the outlet via the Android/iOS App or the User Interface (web browser) or schedule timed on/off/resets - See more at: http://3gstore.com/product/4186_single_outlet_remote_power_switch.html#sthash.QmXTnWAu.dpuf



Last Updated ( Wednesday, 22 October 2014 )
 
Monday, 20 October 2014

Sprint announces layoff of 452 jobs at headquarters

Sprint_logo.jpg


Earlier this year in a Sprint SEC filing they announced their plan to cut costs by laying off employees to better meet the changing dynamics of the workplace. At the end of quarter 2 Sprint took a $160 million hit due to severance packages from the last round of layoffs after Marcelo Claure took over as CEO of Sprint. In a filing last Friday they announced that 452 jobs will be terminated at the company’s main headquarters after 477 job cuts earlier this year. The layoffs are to reduce company overhead as Sprint plays catch up deploying Sprint Spark 4G LTE coverage to areas to compete with Verizon’s XLTE network and AT&T’s 4G LTE coverage.




 
Friday, 17 October 2014

Verizon Takes Over Millenicom Customers 

Yesterday (10/16/2014), Millenicom sent out the following email to all of their customers
Dear Customer,

We are announcing the acquisition by Verizon of the Millenicom customers who use their service. There should be no interruption with your Internet connection, they will be in contact with you regarding plan options.

Please accept our most sincere appreciation for the opportunity to be your Internet provider.

Dennis Castle
Owner
Millenicom Inc.
They later sent out a second email:
Dear Customer,

This is to correct an earlier email that was sent to you regarding your service. Verizon Wireless, the carrier providing your wireless service, may be contacting you about options for your ongoing service. Going forward your relationship will be directly with Verizon Wireless. Millenicom will no longer have any role concerning your account and Millenicom does not now or will have any relationship with Verizon Wireless. Thank you and we apologize for any inconvenience this notice may cause.  

3Gstore.com has been reselling Millenicom service for the last year and this comes as a shock and surprise to us as well as current Millenicom customers - we found out at the same time customers did! Over the past weekend, the owner of Millenicom contacted us and asked us to temporarily stop accepting new signups, as the company was in contract negotiations with Verizon. We obliged, assuming the issue would be resolved soon and that business would return to normal in a matter of days. Unfortunately, we now see that that is not the case.

We do not know how Verizon will transition Millenicom customers, and of course the biggest unknown is what “plan options” they will be offering - they could be the same, they could be better, they could be worse. There is speculation that Verizon will offer Millenicom a grandfathered plan with the same price and overage, but we don’t know at this point.

We understand that this situation is enormously frustrating. If you purchased your Millenicom service from 3Gstore.com, we want to help as much as we can:

  • If you signed up for Millenicom service via 3Gstore in the last 30 days, you are welcome to return your equipment for a FULL refund (less shipping) including activation fees, with NO restocking fee.
  • If you have a package that is not yet received, you can reply to the email we sent you and we can recall the package, or simply refuse delivery and we will issue a refund when we receive it back.
  • For questions about your service plan billing and canceling future service, contact Millenicom at 1-800-996-1285 x1

 

For all 3Gstore customers that purchased in the last 30 days, we have emailed you this information and your options. To make it as easy as possible, just reply to the email and let us know what you would like to do and we will take care of you. Again, this was a shock to us just as much as it was to you and if we had any idea this was going to happen, we would not have continued to offer their service.

Thank you again to our loyal customers!

We will be posting updates to this story as more information becomes available, so bookmark this page to check back! If you are a previous or existing Millenicom customer, please leave your comments and thoughts below.

UPDATE 10/17/14 10:53am CST: We have compiled the questions we've heard from customers so far, along with any answers we have. Check back often as we'll continue to add more info as we have it!

  • QUESTION: What plans will Verizon be offering?
  • ANSWER: We do not know, and neither does Millenicom. There has been speculation that Verizon will offer Millenicom customers a grandfathered plan that is the same price and data allowance as they had with Millenicom, but this is not confirmed. If you're on the fence about waiting to see what Verizon offers or canceling and returning your equipment, it may be wise to wait a few days to see what Verizon offers, since you've already paid through the end of October anyway and there's no risk in waiting. 

 

  • QUESTION: When will Verizon contact customers to discuss new plans?
  • ANSWER: We don't know for sure, but one customer reported that they asked Millenicom and were told that Verizon would be calling them by Monday (10/20). Obviously, that hasn't happened. Since all Millenicom customers are paid through October 31, 2014, it would have to be before that date.

 

  • QUESTION: How will Verizon get my info to contact me?
  • ANSWER: Millenicom has your contact info from when you first signed up - presumably they are passing that info along to Verizon as part of the acquisition.

 

  • QUESTION: This is the first I've heard of this! What should I do if I didn't get an email from Millenicom?
  • ANSWER: Contact Millenicom to make sure your contact info is up to date (maybe they have an old email address on file for you). You can find their contact info at http://millenicom.com/contact/

 

  • QUESTION: Will I have to buy new equipment if I decide to stay on with Verizon?
  • ANSWER: No! The equipment you've been using for your Millenicom 20GB 3G/4G plan will work with Verizon directly. You will NOT need to buy a new modem/hotspot, but you WILL need a new SIM card. You can obtain a new SIM card from a Verizon corporate store or have Verizon mail one to you when you get your account set up. If you know that you plan to continue with Verizon but live far from a Verizon store or don't want to wait for Verizon to send a SIM after they contact you to get your service transitioned, 3Gstore is offering SIM cards for $10 with FREE USPS shipping to help make things easier. If you'd like to order a SIM card so that you'll have one ready for Verizon to activate as soon as they contact you to get set up, you can order via the below links:
  • Again, Verizon will offer to send you a SIM card for free when you sign up - purchasing one from 3Gstore ahead of time just makes things a bit more convenient, since you'll be able to give them the SIM ID to activate immediately upon setting up your account. Purchasing a SIM from 3Gstore is not a requirement to continue service with Verizon.

 

  • QUESTION: If I decide not to continue on with Verizon, do I need to cancel my service with Millenicom so I'm not billed again next month?
  • ANSWER: We recommend contacting Millenicom to cancel your service, just in case. However, it is unlikely that Millenicom will be billing anyone again since they are no longer the service provider, and it is very unlikely that Verizon will be able to bill former Millenicom customers without speaking with them (they should not have anyone's payment information). Most likely, if you simply do not reply to Verizon about setting up an account with them once they contact you, they will eventually terminate your service and you will not have to worry about further charges. To be on the safe side, though, we recommend contacting Millenicom to request cancelation and keep a record of your contact attempt in the event that you have to dispute a future charge with your credit card company. 

 

  • QUESTION: Will my service stop working?
  • ANSWER: Everyone is paid through October 31st. We can confirm that one customer had their service "suspended" on 10/21/2014. We have not heard of any other customers having their service stop working. 

 

 




Last Updated ( Friday, 24 October 2014 )
 
Thursday, 16 October 2014

iPad Air 2 Uses New Apple SIM to Switch Between Carriers with Ease!

Good news for cellular iPad users! The new iPad Air 2, which goes on sale tomorrow, will come with Apple’s own semi-unlocked SIM card. The SIM will work with multiple US carriers including AT&T, Sprint, and T-Mobile. Unfortunately, Verizon won’t be supported! Users who want Verizon service instead will likely need a CDMA model of the iPad. Of course, Sprint does support CDMA as well, but for some reason the Apple SIM won’t support Verizon’s. Now, if you start with one carrier, you’ll have the option and ease to switch to another!

ipad_air2.png

 




Last Updated ( Thursday, 16 October 2014 )
 
Thursday, 16 October 2014

3Gstore 'Fire Drill' Successful

Every few months, the 3Gstore warehouse team participates in what we call a 'Fire Drill'. This isn't a drill like we all had in school though. Instead, we test our backup internet connections to ensure that in the event of a real internet outage, we can still get online and have business as usual.

A little bit of background on the equipment we use for our intenret connectivity. The primary router that runs our entire warehouse is a Peplink Balance 380. This was chosen for a number of reasons to power our network. These include; multiple WAN connections for multiple primary and backup internet connections, enough power to meet the demands of all the devices on our network (50+ at minimum at any given time), SpeedFusion for unbreakable connectivity and VPN for remote employees, and excellent firewall and bandwidth monitoring options.

Connected to that Balance 380 we have 2 wired internet connections. One high speed cable which is the main connection. As a backup we have a second wired, slower speed, cable connection. And as a final failover, we have a Cradlepoint ARC MBR1400 on the Verizon network, providing high speed LTE connectivity. The Balance then has a Pepwave AP One providing WiFi to the entire warehouse.

 

firedrill1.png

 

To simulate our internet outages, we logged into the Balance 380 and manually disconneted both of our wired internet connections, leaving Verizon LTE as our ONLY source of intenret access for the entire warehouse. We ran the test (without letting employees in on it) from 8 a.m to 4 p.m. Our shipping department, activations, all of our VoIP phones, remote access to other devices, VPN to remote employees, etc. all had to be handled by a single LTE connection.

At the end of the day, we enabled again our wired internet connections and took a look at our data usage for the day. Because our LTE speeds are in the 20Mbps down and 10Mbps up range, we had enough bandwidth to run all our devices without anything suffering from low speeds.

firedrill2.png

The amount of data we used was certainly high for a cellular data plan, about 500 MB per hour. Compared to cable, this is definitely a high cost backup when you factor in data and possible overage charges. However, the cost of losing connectivity and our ability to run the business for the day is much greater.

For more information on how you can add multiple intenret connections for load balancing or failover, plus cellular as a main or backup connection, contact the experts at 3Gstore .




Last Updated ( Thursday, 16 October 2014 )
 
Wednesday, 15 October 2014

Samsung Demos 5G, at 7.5Gbps

Samsung Electrongs has just demonstrated a speed test of their still in devlopment 5G technology. Although the 5G specifications are not standardized yet, that isn't preventing a number of companies from early devlopment and testing. Samsung posted a video to their YouTube page showing this in action. It is important to remember this is all very early testing and won't necessarily reflect the end hardware that we'll have in our handsets, but more of a proof of concept.

The new 5G technology is using super high frequnecy 28Ghz signals to pack as much data as possible into the wireless signal. Comparatively, 4G LTE runs in the 700Mhz range making the jump very significant. What about building penetration and interference at such a high frequency? Even 5Ghz WiFi has issues getting through walls. Samsung has a 'Hybrid Adaptive Array Techology' that is supposed to improve the range of the signal to make up for this loss.

In the video below you'll see a stationary test hit 7.5Gbps, and a movent test hit 1244Mbps. Current LTE averages 6-12Mbps, with some peak speeds in the 50+ range where carriers are using multiple frequencies like Verizons XLTE or Sprint Spark. This means that 5G technology may be capable of data transfer many orders of magnitude faster than we see now.



 




Last Updated ( Wednesday, 15 October 2014 )
 

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