EVDOinfo.com

What Customers Are Saying About Us

I recently purchased a PHS300 from 3GStore.com and I must say I am well pleased with the service and product I received.
The item shipped when they said it would.
When I opened the package, all the items were included like I was promised. The PHS300 was updated to the latest software.
Set up was a breeze. Just followed the instruction sheet and I was up and running.
Issues were as follows; HPnc6400- no issues whatsoever
Wifeys Dell 600M- I had to uninstall the wifi card and then allow Win XP to reinstall. After that there were no further issues. By the way, I did get the "windows can not configure the......" message, but the reinsstall solved the issue.
All in all, I am extremely pleased with my purchase and will tell any one I know that needs EVDO service about this store.
PS. It does seem that my internet works faster with the wifi pipe then with just my Verizon UM150!

michael s
EVDOforums post - 05/14/08 

I live in a rural area where the only internet access was dialup! The only other option was satellite which works well but because of lag I was getting owned when playing first person shooters on my ps3. I stumbled upon 3gstore.com and as a last ditch effort to make it work I called and got set up with sprints sierra compass 597 usb modem, CTR-350 wireless router and a booster antenna. After calling the support line and getting help (thanks Torrey) settin it all up and playing I can tell any non-believers that it is truly high speed. The lagging stopped and it's as good as advertised.

rcmtnbike1
EVDOforums post - 05/12/08 

Hi Scott,
I went from 0% - 10% signal at the desk I wanted to setup the aircard to 80% -100% with the antenna, cabling and hardware. I mounted the antenna to a 6 ft fiberglass, former rake handle. Purchased a 12.95, antenna pole mount from Lowes, and then mounted to my chimney. Wow I have high speed internet! I can even play world of Warcraft online and my latency is so much better than dialup! The cradlepoint router setup in a snap. I now have wifi for my iPhone, ps3 and wii.

All-in-all I'm absolutely ecstatic about this equipment and 3gstore.com. You have saved me form the kiddies at best buy and their lack of knowledge.
Thank you,
John

email rec'd: 05/12/08

email rec'd: 05/07/08

I live in a rural area where cable or DSL is not available. Most people around here have dial up service and a few have satellite internet. We had purchased new cell phones and a Sierra Wireless 595U Aircard. The new service was better than dial up but our reception was not very good, sometimes leading to dropped connections. While surfing the web I found the EVDOinfo site and purchased the omnidirectional external antenna from the 3GStore. Once connected our reception was improved dramatically. The wife and I however had to share our connection by sharing the Aircard. So then I purchased a MBR 1000 router from the 3GStore, I am now connected by ethernet on my desktop and the wife has a wireless connection for her laptop. This is the first time I set up a network like this and everything is working great! Thank you EVDOinfo and 3GStore for finally allowing us to have broadband. Your service is exceptional! Keep up the good work!

jpawcz
EVDOforums post - 05/05/08 

From:    John P.
Email:    jp*****@gmail.com

Just a note to let you know that I received my MBR 1000 Router two days after ordering and it works great with my Sprint 595U and the Omni directional antenna that I also purchased from 3G Store.  We live in a rural area with dial-up as the norm, but thanks to EVDOinfo and 3G Store we now have a wireless broadband internet connection.

Keep up the GREAT WORK!!!

email rec'd: 05/04/08 

The Right Equipment with EXCELLENT support

My wife and I each have our own computer, but have shared a dialup internet connection for many years. We took turns by one logging off and then the other logging on to the internet on their own computer.

DSL, cable, etc. are not available in our area but a Sprint tower was built near us. Trying to get assistance from the Sprint people and Best Buy etc. got us nowhere; just confused and a different answer everytime on what we should buy.

After calling the 3gstore, Alex and Torrey helped us buy the CORRECT equipment for our situation from 3gstore.com. We have a Top Global 6800 router (thankfully with no problems) and an antenna extension and a Sierra AC595 Aircard and new desktop and new laptop ALL working perfectly.

Point 1: Torrey's customer service is SUPERB, PATIENT, COURTEOUS and technically always right!

Point 2: We both enjoy over 500 times faster internet SIMULTANEOUSLY.

Point 3: Today Torrey helped me install Sprint's upgrade to Rev A. It's been eight months since the original setup and he treated us SUPERBLY again today. Thanks.

We are EXTREMELY satisfied customers and our loyalty will not waver due to their customer support that helped us buy and setup what is best for us.

BigJer46
EVDOforums post - 04/25/08 

A note of appreciation from a satisfied customer

Hello 3GStore.  I wanted to send you a quick note of appreciation for your great way of running a business.

I ran across your Blog a couple of months ago.  Great reading.  You actually offer real informed, valuable opinions, even when that means you might sell less of a particular product.  What a refreshing change from everyone else!  Anyway, I first ordered the Cradlepoint PHS300 from you after reading your review.  It arrived the next day, and is about the coolest thing there is.  I've made extensive use of it.

Then I saw on your site that the MBR1000 came out.  I ordered it.  It also arrived the next day.  Installed it two weeks ago.  My home network has never been better.  I live way out, with no cable service available and the DSL I have tops out at about 360k down.  I put the MBR1000 in my attic with my Novatel 720 and switched everyone over.  I have better coverage throughout the house than I had previously with both a Linksys wireless router and a Linksys access point.  The usable speeds I get from the EVDO card approach 4x what I got with my slow DSL.  And the user interface to that router - wow!  What a change from the cryptic Linksys routers that I have been using for years.

Had it not been for your Blog and your reviews, I might never have known about Cradlepoint.  So thank you again.

By the way, My family and I drove back to Indianapolis from Florida a couple weeks ago.  A 15-hr drive.  In that past that has been an excruciating drive.  This time - I had my Novatel 720 connected the the PHS300, sitting on the dash.  My wife drove most of the way.  I had my laptop, and three of my four kids had their laptops.  We all had internet connectivity the entire way.  What a great way to pass the time.  The kids were IM'ing their friends as we passed landmarks, they had video iChat going with various friends, I got some work done, we watched YouTube videos when we were near bigger cities with EVDO coverage.  It was great.  That 15 hours passed very quickly.

Thanks again.  I look forward to doing more business with you.

Regards,

Tom B.
Zionsville, IN
Emailed: 04/21/08

Success in the woods of Maine

I would like to thank everyone at 3G who helped me get the right equipment to enable me to get EVDO. I initially went with Verizon as they have equipment on a tower within 200 yds. of my house. With 3 laptops and an xbox 360 we went through Verizon's 5 Gig limit in 4 days. The staff at 3G suggested I try Sprint as their coverage map was close to me, but I was not in it. After researching tower locations through antennasearch.com and using Google Earth for elevations I found the Sprint tower 6.5 miles away. There are two mountains between my house and the tower at almost the same elevation as the tower. The elevation at my house is 600' below the mountains.
My setup consists of a Wilson Omni-directional antenna, a 3 watt amp. and a Sierra 595U USB modem connected to a Cradlepoint MBR1000 router. All items bought from 3G at their recommendation. Early testing with minimal tweaking on antenna placement is producing 700kbps - 1000kbps down, 150kbps - 350kbps up with a 70 - 100ms latency. Signal noise 85-105db.
This is heaven compared to Wildblue. I repeat with two mountains in the way and 6.5 miles away from the tower I was very skeptical.

A VERY VERY happy customer in Maine.

mrkamikz
EVDOforums post - 04/14/08  

Emailed: 03/31/08

Received and installed my first Cradlepoint MB1000 router and was troublefree. Tested on one Vista laptop, one XP laptop and one Vista workstation. The laptops were connected via Wi-Fi and the workstation was connected via a LAN port.

Very impressive and have ordered a second MB 1000 unit for a separate office location.

Thanks for your support and great products.

Best regards,
Bob M.

Posted: Thu Mar 27, 2008 8:42 pm
subject: I can take my VOIP VideoPhone anywhere now!!

I want to express my sincere thanks to Michael and and the entire crew at 3Gstore.com!

I am an independent rep with a telecom marketing company and the star of our wide range of services is a fantastic VOIP videophone.

I am using a Verizon USB720 modem in the Albuquerque, NM EVDO coverage area. Michael guided me to the CradlePoint CTR350 that I bought from 3Gstore because it has the external ethernet port. I just plug the ethernet cable from my video phone and it is up and running.

A VOIP video telephone is a high bandwidth device but the USB720/CTR350 combination actually performs better than the USB720/COMPAQ Presario-F500 that I was previously using.

Other benefits:
1) I eliminate the laptop and replace it with the MUCH smaller CTR350.
2) I can have everything up and running in seconds as opposed to minutes with the laptop (starting up / logging in Windows / starting VZ access manager and so on)
3) Most importantly I avoid all the hassles with Windows Vista and setting up the internet sharing to allow the Video Phone phone to access the the USB modem.... I am not that IT savvy and sometimes I can get the laptop to share, sometimes not. With the CTR350 it connects every single time.

An important part of my business is the ability to showcase the video phone with a live demonstration. The CTR350 is instrumental to being able to do this ANYWHERE.

Thanks Michael & 3Gstore.com!!!!

videophoneMike

(March 27, 2008 - EVDOforums post)

Date: Thu, 13 Mar 2008 15:10:16
Subject: thank you

Victor
I really cannot thank you enough for all the help you gave in setting up the router, and truthfully, the entire network for my mobile veterinary clinic.
 
It has been 4 months since I purchased the clinic, and have been unable to run the computer system at all. Luckily I came across EVDOinfo, and after speaking to the sales team, knew I had finally found the solution. I had no idea I would also be finding the people who would FINALLY get all the blood machines, computers, multiple printers and a digital xray system to work effortlessly. Everyone, from the pre-sales team, to the order desk, and finally to the tech support were absolutely fantastic. They all went above and beyond, even to help set up equipment that fell outside the scope of their products.  I am eternally grateful for all you have done, and Paw Prints can finally take flight.
 
Thank you
 
Amy Coulter, DVM
http://www.pawprintsvet.com

Oh, I forgot to mention that the 3G store is absolutely second to none when it comes to service, support, shipping, returns, and the lord only know what else.

I have placed many orders with these guys, often on the road, and the stuff ships out like magic, and arrives every time, right on time, at our next stop. Seriously, I often get a tracking number within minutes of an order, and not just some "billing info received" notification, but a real "we got it in our hands" Fed-Ex notification.

The shipping rates are fantastic.

I buy almost everything online, and the 3GStore is nothing short of amazing. Seriously. I have over a hundred pounds of cardboard boxes just from all the stuff I have ordered online since January. I deal with a lot of online retailers. You don't have to believe me when i say the 3GStore is #1, just look around these forums for all the others who post the same reports.

I have even received support emails replies within minutes, IN THE MIDDLE OF THE NIGHT!

The return process is perfectly flawless.

Seriously, you are not going to be able to better than 3GStore, no way, no how, not even if your "local guy" is your mother.

These folks know EVDO, and they will do you right.

I stake my name on that fact.

Joe Hecht

(March 12, 2008 - EVDOforums post)

I had a client ask me when I mentioned I like to buy from 3Gstore.com "You guys are engineers, why don't you buy direct and do it yourself?."

To be honest, he's right, this stuff is simple if you know how to do it, I had no problems at all programming a CTR350 or setting up my first EVDO card.

But, I can pay a fair price for a preconfigured device from 3Gstore.com and I know for a fact that it will work. I don't have to be bothered doing it myself.

The main reason we do our own configurations is that most distributors are completely ignorant of equipment they sell. We'd never consider letting them flash the firmware upgrade or activate a product. Well, unless that distributor is 3Gstore. You see these guys are exactly what a VAR (value added reseller) should be, they know their products well so they save me time.

Some examples:

I designed a configuration for an automatic failover to EVDO from T1 and emailed a drawing to the guys at 3gstore.com. They reviewed it for me and made some hardware recommendations. I took their advice, it was sound, and the test went perfectly.

I Purchased a CTR350 from 3Gstore, and paid a few extra dollars to have it flashed to the latest firmware. The device came updated and with a 3Gstore cheat-sheet that allowed me to set in up in under a minute. I never bothered to open the pdf manual. I could have read the manual and done it myself, but I didn't have to because these guys knew what I needed and made it conveniently accessible.

Last week I purchased a CDU-680 + 2-yr contract, again I paid the few extra dollars to have it activated by 3Gstore. It came with the latest software and was completely up-to-date. No 18-month old CD, it was setup with the newest updates. I plugged it in, hit "setup" then "yes" to reboot and one minute later it was running. Perfect, absolutely perfect.

It's this kind of attention to detail that separates a mediocre vendor from an outstanding one.

Oh, and I get an email about every stage of the process.
I know when they order the equipment, I know when it arrives at 3G, I know when they've got it configured, and I know when they ship it, with a tracking number supplied.

3 months ago I'd never heard of these fine folks. Now I don't buy EVDO equipment anywhere else. I don't want to be a wireless broadband expert, I have a challenging enough career.

I have a very wise business partner who's always said; "Find the experts and use them. Don't reinvent the wheel." It's good advice, I took it. I use 3Gstore.com.

relic

EVDOforums post - February 28, 2008

I purchased a CTR350 from 3G and it worked great except for not allowing me to VPN to my company intranet. Since I work from home and purchased the router just for that reason, I contacted 3G support with details of what I had tried, asking for guidance. I was more than surprised when I got a phone call from Victor to work on the problem with me. He and Cradlepoint worked together to put some beta firmware on my router and I can now connect via VPN through the router.

I am absolutely blown away by the customer service this company provides. I wish more companies took half this much interest in taking care of their customers.

Thanks again Victor, for taking the time and intitiative to work through my issue.

Curt

EVDOforums post - February 01, 2008 

I also recommend that you do some research first. The best place to do this is at a forum on the Internet: http://www.EVDOForums.com. You will find many discussions of Verizon and Sprint, which one is best, and what hardware to purchase. I also bought my hardware from their affiliate, http://3gstore.com/ . If you purchase your hardware and service from a reputable and expert reseller such as 3Gstore.com, you will get better tech support and more services than you will if you go directly with the cell companies. Or to put it in plain words, how would you like to press a number and talk to a live person, an expert, able to solve your problem, or push a series of buttons and wait on hold for someone from the cell phone company that can‘t in the end answer your question?

Source: Keith Vincent / web site for Court Reporters, eTip 63 - February 2007

Alex King - March 13. 2007, Sprint EV-DO Again

"I just bought my first EVDO cards (Merlin EX720/Sprint) from these folks. One in my MacBook Pro, one in my wife's tiny carbon fibre Sony Vaio (running Vista) Neither config is Sprint supported. The cards came on Friday, these folks "held my hand" by email on Saturday(!!!) as I got them installed (it was easy, I am just overly anxious).

I like knowing that a real person is at the other end of my support request, and that he is likely the same person who helped last call."

Tom M. - March 26, 2007, EVDOforums post

"My buddies at EVDO Info took care of me"

Guy Kawasaki Blog August 30, 2006

MacWorld Magazine - August 1, 2006

"But at EVDOinfo.com - a great site for EV-DO news and instruction - Mac OS X fans can find step-by-step instructions..."

David Pogue, Washington Post - Beyond Wifi: Laptop Heaven but at a Price

"exhaustive resources on the sister-site EVDOinfo and EVDOforums... The trio of sites are definitely the places to go for EVDO Apple support, questions, and concerns."
- Derek Punsalan

"So the wonderful guys at EVDOinfo snuck me a new driver, due out next week, to make my high-speed Verizon card work on the newest Macs..."

Jeff Jarvis, Buzz Machine - June 30, 2005

"I got the KR1 from Booster-Antenna who have always been a top-notch operation"
- Bullrun Driver - blogging at 200mph

"The evdoinfo advantage is that they know Macs, unlike most of the people you’ll find working in Verizon stores."
- The Jt EV-do Report

"the price and service were excellent"
- MaissonBisson

"they are very cool and will help you every step of the way"
- dslreports.com/comments/2829

"a bunch of wireless internet experts"
- Friends of the FJ

"their sales person really knew the tech"
- Luke and Beth's Excellent Adventure

"They are very helpful, Mac-friendly and super knowledgeable"
- Macintouch: Wireless Networking Comments

"Make sure you purchase EVDO equipment from Booster-Antenna.com"
- Notes from a Macintosh Computer Guy

"person I talked to was clued and the answers were what I wanted/needed to hear"
- Karl Lehenbauer - LiveJournal

Hi,
If you check my email address, you will see that I have been talking to you back and forth for the last 2 weeks about being able to receive Sprint PCS EVDO at my new Greenville, Ohio home which is WAY out in the boonies.
If you recall, I live about 1/4 mile away from an Orange area on the EVDO map and wondered if this service with antenna, amp, etc. would work for me.

Every question I asked, you replied to in a timely fashion and most importantly, you DO know what the hell you are talking about!!! You said, "if anything, those maps are conservative and usually a 1/4 mile is nothing."

You were so right.

I bought the whole enchilada from you:

I bought the Sierra Aircard 595 and 2 years Sprint service.
I bought the Omni antenna
I bought the Wagner Amp
I bought the Linksys wireless router (WRT54G3G-ST wow is this nice)
I bought the 5.5 DB upgrade antenna for the router
I bought 15 feet extension cable.

Today I got it all hooked up properly, antenna on the roof to amp inside to router and aircard.
Setup was WAY easier than I expected and the end result was 4 BARS !!
Four bars in an area with NO bars (or maybe 1/2 a bar if I lean just the right way..this was checked prior to putting the Sprint card into the router)

EVDO service, broadband speed and my own wireless hotspot that to my surprise covers all 5000 square feet of the house, garage and basement! I can even roam around the yard a little bit.
This router is simply amazing! I can't believe the range it has.
Is that a new thing? Seems my old router I have for my old broadband really starts to peter out if you go into the next room but this new Linksys you guys sold me seems just as strong at one end of my house as the other! Amazing!
Linksys says they have a 'N' model with even more range and 12X speedmark and 4X rangemark....do you plan on selling it 'cause I might be interested! 8)

In fact everything you guys sold me was amazing (can you tell I am a happy customer?) and it turns out I needed each and every item.

My only other options out here were dialup or satellite.

Neither worth even having the internet IMHO. I would rather pluck my eyes out!

Thank you so much, I am 100% happy after day 1 in full operation.
As long as Sprint doesn't start limiting bandwidth like Verizon, I think I will remain a happy customer for years to come!

You guys rule!

Jim Cantrell

 On 6/1/07 5:17 PM, "Kent Love" wrote:

Victor,

I can't thank you enough for the above and beyond support you
provided with my iChat AV problem.  Not only were you patient, you
stuck with it until the job was done.  I live in an area where the
only viable option for broadband is EVDO.  I'm telling all of my
neighbors about 3gstore.com.  There is only one place to buy EVDO
products......3GStore.com!

Thanks again,

Kent Love
Rockville, VA

I went to the local Verizon store today - not one of the mall kiosks but the big store with several sales persons, a Customer Support counter and a tech support staff. I asked about a broadband USB card and the sales person directs me to the USB 720 modem.

I ask about an external antenna connection. She flips up the little external antenna. I say, "No, I am talking about a jack to plug an external antenna into." She gets this blank look on her face. I see the rubber cover and remove it, exposing the antenna jack. She surprisingly says that she has this card and never knew that jack was there.

I ask if they sell routers with a USB jack that will allow me to plug the USB 720 modem into the router and share the Internet connection with more than one computer. You could have heard a pin drop.

To make a long story short, follow Jack's advice and stay far away from a Verizon store when seeking information about broadband access. This forum, with input from EVDOalex, and the folks at 3gstore have proved to be a much better source of information. I came straight home and ordered my modem and router from the 3gstore. Plus, I got a free antenna and adapter cable.