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3Gstore Support: Just How Valuable is it?

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Wednesday, 25 February 2009

When You Buy From 3Gstore, You Get More Than Just a Great Product

One of our slogans here at 3Gstore is "Mobile Broadband Made Easy", because we work hard to make YOUR experience as simple as possible! We don't just sell products and service - we provide a wealth of resources across our family of sites, from news to product reviews to community discussion forums to the 3Gstore Glossary. What truly sets us apart from other online retailers, though, is the way we treat our customers!

We are well-known for our excellent customer support both before and after every sale, but did you know that we also provide our customers with an assortment of tip sheets at no additional charge? These tip sheets are easy-to-follow instructional guides created by the EVDO Experts that will help you get the most out of your 3G products and service. For example, our Gaming Guide walks you step-by-step through the process of configuring your 3G router to work with your gaming console, including the Playstation PS3, Wii, and Xbox 360, and our WDS Guide will show you how to extend your WiFi range by using a second Cradlepoint router or sharing resources with your Apple Airport Extreme or Time Capsule. These tip sheets are available on 3Gstore.com for $9.99-$14.99, but our customers receive them for free with their router or service order.

We also understand that no matter how much research a person does or how much information we give them, problems can always arise. When you purchase your product or service from 3Gstore, you have access to our one-of-a-kind technical support, whether you ordered your product last week or back in 2005. Each member of our tech support staff is incredibly experienced and knows our product line like the back of his hand, but what really sets our team apart is the level of support we offer each and every customer. Our customers are never rushed off the phone or told that there's not enough time to help them, and if over-the-phone help is not quite enough, we even have the ability to remotely access your computer. By popular demand we now offer this support to non-customers at a rate of $75 per incident, but anyone who purchased their products from 3Gstore has access to our technical support at no charge!

The bottom line is that when you buy from 3Gstore, you're getting much more than just the product you ordered. With resources like free access to exclusive tip sheets and valuable technical support, it pays to be a 3Gstore customer!


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Last Updated ( Tuesday, 08 September 2009 )
 
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