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OOMA VOIP Outage 8/17/2011

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Wednesday, 17 August 2011

 OOMA VOIP Outage 8/17/2011

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We've noticed that the OOMA VOIP service went down around 7:30am CST on 8/17/2011. This prevented both outbound calls, inbound calls and forwarding numbers aren't working either. The lights on OOMA unit were solid red and it indicated that it was getting no service.  When we tried to visit http://www.ooma.com, there is no response, which indicates that OOMA is having a major outage.  Conveniently, their blog is down as well- http://www.ooma.com/blog/tag . The last MAJOR outage that Ooma reported was back in 2009, so there must be something big happening at Ooma Corporate.

Update 10:18am CST 8/17/2011

From Dennis Peng, VP @ OOMA

Update 11:00am CST 8/17/2011

3Gstore employee Victor has reported his Ooma came back online in the Chicago, IL area. 

We're experiencing an outage with our network service provider. Working to get it back up ASAP.

Check out the latest at:  OOMA Outage 8/17/2011 OR enter your comments below.

Here is official Response from OOMA

Ooma has restored its free home phone service, following a network outage of unknown origins.

Ooma service was interrupted around 5:40 a.m. Pacific time today and our company’s corporate website was shut down by a “Denial of Service” attack minutes later, making it impossible to use the site to communicate with customers. The phone network and corporate site operate independently, but Ooma engineers are trying to determine if the shutdowns were somehow related.

Meanwhile, our customer support team is available to help with any isolated service issues that may persist. We regret any inconvenience to our customers and will share additional information as it becomes available.

 





Last Updated ( Wednesday, 17 August 2011 )
 
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