Verizon 4G LTE Static IP Setup

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Friday, 27 January 2012

Verizon 4G LTE Static IP Setup


Verizon now offers static IP addresses for their Verizon 4G LTE network. This does involve a $500 one-time setup fee, which may seem like a lot, but allows you to have up to 500 Verizon devices linked to the account! This means if you plan to deploy several Verizon modems under one account you won't have to worry about additional fees for static IP addresses for each device. To add a static IP address to your Verizon account, simply call Verizon customer service at (800) 922-0204 (if you signed up for your service through 3Gstore, you can contact us and we will be happy to set it up for you).
With a static IP address, the previous issues with a private (10.) IP address, which prevented port forwarding and DynDNS setup for remote activities, are eliminated. This will allow you to create IPSec VPN tunnels, use remote IP Cameras, M2M applications and more. Most people won't need a static IP, but if you need a dedicated IP address, Verizon 4G is finally an option! 

However, there are a few additional steps (after receiving your modem) you'll need to do to configure the modem for a static IP - and Verizon is unfortunately not very good about explaining this after accepting your money to give you the static IP! wants to give you this information so you won't get stuck!
Firstly, Verizon will not be able to apply your static IP address to your line of service until your account/device has been activated. If you signed up for your Verizon service through 3Gstore, you must contact us (866-347-8673) to set up your static IP after you have called Verizon’s toll-free number to accept the Terms & Conditions. At that point we will be able to submit the request for your static IP and it will be applied within approximately 24 hours. If you did not sign up for your service with 3Gstore, please contact Verizon at (800) 922-0204 to request a static IP (make sure your device is already active first!). 
Once you’ve received confirmation that your static IP address has been applied, you need to change the APN value within VZAccess Manager, OR your device's user interface (for jetpacks or the UML295). Your device will not be able to connect with the static IP until you complete this step!
*With your modem connected to your computer, open VZAccess Manager and select "preferences" from the “options” menu. Under the “Connect Option” section, you must change the APN value to the one appropriate for the region you are using the service within (in some cases the APN value is determined by the area of the mobile number, although according to Verizon this is no longer valid - in other cases, you may have to call to confirm the APN Verizon has on file with the mobile number - sometimes their records must be updated). See map below:

When you've selected the correct APN, click “save” and your device will now connect with your static IP address!

Note: You only need to update the APN value once. If you remove your modem from your computer (to use it in a router, for example), you do not need to worry about it losing the setting. Once you apply the appropriate APN value, the modem will retain that setting even if you are no longer using VZAM to connect.

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Last Updated ( Friday, 07 February 2014 )
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